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Privacy Policy

Thank you for shopping with NIASHA !

Our mission is to help you discover KBeauty and have an amazing shopping experience! To do that, we show you entertaining content and collect data (which we use where we have a proper legal basis for doing so). Please read below to understand what information we collect, how we use it and what choices you have about it. 

SECTION 1 – HOW DO WE COLLECT INFORMATION

 

When you visit NIASHA.ch, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse NIASHA, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. 

1.1 Technical Information


Device Information

Device Information includes type of device, operating system, settings, unique device identifiers and crash data that helps us understand when something breaks. Whether we collect some or all this information often depends on what type of device you’re using and its settings. For example, different types of information are available depending on whether you’re using a Mac or a PC, or an iPhone or Android phone. To learn more about what information your device makes available to us, please also check the policies of your device manufacturer or software provider.

Cookies

“Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For example, we use cookies to store your language preferences or other settings so you don’t have to set them up every time you visit the Site.

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional

Allows Shopify to store information about your session (referrer, landing page, etc).


_shopify_visit, no data held

Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits


_shopify_uniq

No data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer


cart, unique token

Persistent for 2 weeks, Stores information about the contents of your cart.


secure_session_id

unique token, sessional


storefront_digest

unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

Social Plugins

If you visit our website pages that contain a plugin from Facebook, Google+, Twitter or Pinterest (these are marked with a logo of the provider) your browser establishes a direct connection to the computers of the provider. The content of the plugin is transmitted by the offering side directly to your browser and integrated by this into the Internet site. By integrating the plugins, the provider receives the information that you have accessed our website. If you are simultaneously logged in to the provider, the provider can assign the visit to your profile. If you interact with the plugins - for example, press the "Like" button or leave a comment - the corresponding information is transmitted directly from your browser to the provider and stored there.

If you do not want the provider to collect data about you via our Internet site, you must log out of the provider before visiting our Internet site. Even in the logged-out state, providers use the social plug-ins to anonymously collect data and set a cookie. If you log in to the provider at a later date, these data can be assigned to your profile.

Please refer to the privacy policy of the provider.

    Facebook Ireland Ltd. or Facebook Inc .: https://www.facebook.com/policy.php

    Google Inc .: https://policies.google.com/privacy

    Twitter Inc .: https://twitter.com/en/privacy

    Pinterest  : https://policy.pinterest.com/en/privacy-policy

If you do not want providers to collect information about you through these cookies, you can choose to block third-party cookies in your browser settings. Then the browser does not send cookies to the server for embedded content from other providers. With this setting, other features of our website may not work.

Web beacons, tags, and pixels

Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site. Web beacons (“Tracking Pixels”) are small graphic images, also known as “internet tags” or “clear gifs,” embedded in web pages and e-mail messages. Web beacons are used in combination with cookies for various purposes, including to allow us to count the number of visitors to the Service, to monitor how users navigate the Service, to count content views, and to provide you advertising on and off the Service.

Click-Through URLs. 

 

Click-Through URLs. In some of our e-mail communications, we use a “click-through URL” linked to content on our websites. When users click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data for various purposes, including to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the e-mail messages.

Embedded Scripts. 

 

An embedded script is programming code designed to collect information about your interactions with the Service. It is temporarily downloaded onto your device from our web server or a third party with whom we work, is active only while you are connected to the Service, and deleted or deactivated thereafter.

Log Data

Log data collects data and track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. This log data includes your Internet Protocol address, the address of and activity on websites you visit that incorporate the Site features (like the “Search” button), browser type and settings, the date and time of your request, how you used the Site, cookie data and device data.

1.2 Personal Information

When you sign up for an account, our newsletter or when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, e-mail address and phone number. We refer to this information as “Order Information.” If you buy something for someone else on Site, we collect their delivery details and contact information.

Tracking

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

 

SECTION 2 – HOW DO WE USE INFORMATION

 

Most importantly, we use the information we collect to provide you with the best service. We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Identify you when you use the Site, and process your transactions;
  • Communicate with you;
  • Screen our orders for potential risk or fraud;
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Send you updates and news by email (like newsletter for example)

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SECTION 3 – DATA RETENTION AND DISCLOSURE

 

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - TRACKING

 

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

SECTION 5 – THIRD PARTIES

 

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. To learn more about Shopify Privacy Police follow this link: https://www.shopify.com/legal/privacy

We engage third party companies and individuals to perform services on our behalf (e.g., software maintenance services, advertising serving technologies, e-mail service providers, delivery services, database management, web analytics, payment processing and other services). These third parties have access to your information so that they may perform these tasks on our behalf and they are prohibited by us from using or disclosing your information for any purpose other than to provide this assistance, except to the extent required by law. We may permit our service providers to use aggregate information which does not identify you or de-identified data for other purposes.

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Switzerland and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. 

 

PAYMENTS

 

PAYPAL

We use PayPal as one of our chosen payment service providers on our website. If you choose to purchase a product from us and choose the PayPal payment method, we will be required to share your data with PayPal.  

https://www.paypal.com/ch/webapps/mpp/ua/privacy-full?locale.x=en_CH

STRIPE

We process debit and credit card payments using Stripe, Inc– a worldwide payments provider. If you choose to purchase a product from us and choose the Stripe payment method, we will be required to share your data with stripe.com

https://stripe.com/ch/privacy

 

POSTFINANCE

 

We process e-payements and PostFinance Card payments using Postfinance Ltd. If you choose to purchase a product from us and choose the Postfinance payment method, we will be required to share your data with Postfinance Ltd

https://www.postfinance.ch/en/detail/legal-information-and-accessibility.html

SOFORT KLARNA

We process e-payements using Sofort GmbH, a part of Klarna Bank AB, Klarna Group. If you choose to purchase a product from us and choose the SOFORT payment method, we will be required to share your data with Sofort GmbH

https://www.sofort.com/integrationCenter-eng-DE/integration/datenschutz.html

 

ADS AND ANALYTICS

 

GOOGLE ADWORDS

 

Our website uses the Google AdWords online advertising service, a service provided by Google Inc. in the United States ("Google"), and its conversion tracking capabilities. When you reach our website through a Google ad, Google AdWords deposits a cookie in your browser that allows us to compile statistics on the use of our website (eg the number of registrations and / or initial purchases made on our website) a certain adwords). 

For more information about conversion tracking, especially how you can prevent the collection of data by the cookie set by Google, please see the following link: http://services.google.com/sitestats/en.html

 

FACEBOOK

 

Our website uses the Facebook Ads online advertising service, a service provided by Facebook Ireland Ltd and its conversion tracking capabilities. When you reach our website through a Facebook Ad, Facebook Ads deposits a cookie in your browser that allows us to compile statistics on the use of our website (eg the number of registrations and / or initial purchases made on our website).

We may also place ads using data file called “Custom Audiences”, that might select you if you have visited our website. For more information about conversion tracking, especially how you can prevent the collection of data by the cookie set by Facebook, please see the following link: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen

GOOGLE ANALYTICS

 

Our store uses Google Analytics to help us understand the way people use NIASHA so we can make it better and communicate relevant information to users. To provide this Google collects anonymised statistical data about the use of our website and applications using cookies and usage data.

Read Google Analytics’ Privacy Policy

 

FACEBOOK ADS CONVERSION TRACKING

Our store uses Facebook ads conversion tracking to help us understand the way people use NIASHA so we can make it better and communicate relevant information to users. To provide this Facebook collects anonymised statistical data about the use of our website and applications using cookies and usage data.

 

APPS AND MARKETING

 

Shopify’s platform allows us to connect our stores with third party applications to alter or provide new functionalities in our store to make the user experience more friendly.

 

Content Commenting

 

Content commenting services allow Users to make and publish their comments on the contents of this website (via product reveiws) If there is an email address among the Personal Data provided by the User, it may be used to send notifications of comments on the same content. Users are responsible for the content of their own comments.

If a content commenting service provided by third parties is installed, it may still collect web traffic data for the pages where the comment service is installed, even when Users do not use the content commenting service. When a comment is left on the website, your name and e-mail address are required. NIASHA uses a 3rd party review app from Yotpo.

https://www.yotpo.com/privacy-policy/

 

Back in Stock Notifications

 

If an item is out of stock, you may enter your e-mail in the special box on the product page to receive a notification when this item is back in our shop. Data collected: e-mail address. NIASHA uses a 3rd party app http://www.shopapps.in/

 

Chat and Instant messages

 

We use the 3rd party app CHATRA to allow you to chat with us in live during our presence or send us a message, leaving your e-mail address and name so we get back to you. When you use the chat, the following data is collected: e-mail address and name (if you fill the form), Log date and other information as to their privacy policy.

https://chatra.io/privacy-policy/

 

Add to Wishlist

 

When you add an item to your wishlist and are connected to your NIASHA account, your wishlist is saved and the information is shared with the 3rd party app http://www.shopapps.in/ . If you are not connected to your account, only the Log Data is transmitted. http://www.shopapps.in/

 

Subscribtion to the newsletter

By registering on the mailing list or for the newsletter, your email address will be added to the contact list of those who may receive email messages containing information of commercial or promotional nature concerning NIASHA. Your email address might also be added to this list as a result of signing up to this Website or after making a purchase. Personal Data collected: email address, first name, last name and Usage Data. NIASHA uses a 3rd party mail automation platform from Mailchimp.

https://mailchimp.com/legal/privacy/

 

SECTION 6 – SECURITY

 

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with an AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. 

SECTION 7 – CONSENT AND AGE OF CONSENT

 

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

By using this site, you represent that you are at least the age of majority in your place of residence, or that you are the age of majority in your place of residence and you have given us your consent to allow any of your minor dependents to use this site. We do not knowingly collect the data of anyone under the age of consent on our website.

 

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

SECTION 9 – YOUR RIGHTS

 

Our goal is to give you simple and meaningful choices regarding your information. If you have a NIASHA account, you can edit information in your profile at any time. You can also close your account at any time, just as you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

 

SECTION 10 - QUESTIONS AND CONTACT INFORMATION

 

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@niasha.ch or by mail at NIASHA SARL, Avenue du Midi 15, 1820 Montreux, Vaud, Switzerland

 

Effective of May 25th 2018

Montreux, Switzerland