Shipping and Returns
Shipping
Orders are processed within 24-48 business hours. Once shipped, your order will be delivered by Swiss Post within 2-3 business days with Standard Shipping or 1-2 business days with Priority Shipping. Please note, processing times may be slightly longer during busy periods, such as Christmas or Black Friday.
Holiday Shipping
To ensure timely delivery during the holiday season or sales events, we recommend placing orders early, as delivery times may extend due to high volumes.
Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information. You can follow your order via Swiss Post's website using the provided tracking number.
Free Shipping
Enjoy Free Shipping on all orders over CHF 50.
Returns
You may return products within 14 days of receiving your order. To be eligible for a return, products must be unused, unopened, undamaged, and in their original packaging. Return shipping costs are the customer's responsibility unless the product received is defective or incorrect. Please contact us at hello@niasha.ch before returning any products for further assistance.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us at hello@niasha.ch with your order number and photos of the damage for further assistance. We will arrange a replacement or refund.
Shipping Protection
NIASHA Ltd. is not responsible for lost or stolen packages after delivery. We highly recommend selecting the Package Protection option for CHF 1 (delivery against signature) at checkout to ensure your order is protected against theft or loss after delivery.
International Delivery
We currently only ship to Switzerland and Liechtenstein.
Warehouse Pickup
You can collect your order from our warehouse in Vevey, Vaud. Pick-up is available from Monday to Friday: 9:30 am – 4:30 pm. Once your order is ready for collection, you will receive a notification. Please bring your order confirmation and a valid ID for pickup.
how to use
ingredients
pair it with
- SRSusanne R.Verified BuyerReviewingVegan Kombucha Tea Gel CreamI recommend this productSkin Type NormalSkin Concern SensitivityAge Range 25 to 34Rated 4 out of 5 stars1 year agoNot for niacinamide-sensitive skin
Objectively, I really loved the gel: very moisturizing, lovely herbal scent and leaves a beautiful glow. Takes a few minutes to really settle, but after that, my skin felt very nourished.
Unfortunately it definitely made realize that my skin is senstive to niacinamide, since I broke out really heavily a few days after starting it. I couldn't find the exact niacimamide dosage, but from the position o the ingredient list, it must be quite high. For people with a sensitivit, test it beforehand.
- GGGabriela G.Verified BuyerReviewingVegan Kombucha Tea Gel CreamI recommend this productSkin Type CombinationSkin Concern Enlarged PoresAge Range 35 to 44Rated 5 out of 5 stars1 year agoPositively surprised by the moisturizing
Positively surprised by the moisturizing effect
- JSJohanna S.Verified BuyerReviewingVegan Kombucha Tea Gel CreamI recommend this productSkin Type CombinationSkin Concern Sensitivity, Uneven Skin ToneAge Range 35 to 44Rated 5 out of 5 stars1 year agoThis is my favourite cream
This is my favourite cream ever. Been using it for 3 years now. Might be a little light in winter for dry skin, but it's idealfor my sensitive skin with rosacea.
- CCatherineReviewingVegan Kombucha Tea Gel CreamI recommend this productSkin Type DrySkin Concern Uneven Skin Texture, Uneven Skin Tone, Dull Complexion, Dryness, DehydrationAge Range 55 to 64Rated 5 out of 5 stars2 years agogreat moisturiser and night mask
I purchased the Christmas Gift set which had various products from the Kombucha-Line. This moisturiser is heavenly!! So light but deeply hydrating and has a divine scent! I used it during the summer, because of its lightweight gel texture it was easy to combine with sunscreens. When applying a thicker layer of this moisturizer it can also be used as a night mask.
- KSKatharina S.Verified BuyerReviewingVegan Kombucha Tea Gel CreamI recommend this productSkin Type DrySkin Concern Enlarged Pores, Sensitivity, RednessRated 5 out of 5 stars2 years agoholy grail
I love it. Very lightweight but also very moistruizing. Perfect moistruizer for acne prone skin.
KLAIRS
Freshly Juiced Vita C Vitamin Drop
KLAIRS
Gentle Black Deep Cleansing Oil
BY WISHTREND
Mandelic Acid Gentle Exfoliating Toner
SOME BY MI
AHA.BHA.PHA 30 Days Miracle Serum
VT COSMETICS
Reedle Shot 100
HaruHaru WONDER
WONDER Black Rice Moisture Airyfit Daily Sunscreen SPF50+ PA++++
VT COSMETICS
Collagen Reedle Shot 100 2Step Hydrogel Mask
SKIN1004
Probio-Cica Intensive Ampoule
VT COSMETICS
PDRN Capsule Cream 100
VT COSMETICS
Collagen Reedle Shot 100
BY WISHTREND
Mandelic Acid Gentle Exfoliating Toner
VT COSMETICS
PDRN Reedle Shot Hair Ampoule
BEPLAIN
Mung Bean Cleansing Oil
COSRX
Advanced Snail Mucin Glass Glow Hydrogel Mask
BEPLAIN
Mung Bean Pore Clay Mask
CELIMAX
Noni Ampoule Calming + Radiance
VT COSMETICS
PDRN Essence 100
BIODANCE
Rejuvenating Caviar PDRN Real Deep Mask
SKIN1004
Centella Retinol 0.2 Boosting Shot Ampoule
SOME BY MI
Spirulina PDRN Relief Serum
BEAUTY OF JOSEON
Pore Firming Serum: Red Bean PDRN + Peptide
SKIN1004
Centella Azelaic Acid 10 Ampoule
Dr. ALTHEA
345 Relief Serum
ANUA
PDRN Hyaluronic Acid Hydrating Capsule Mist
IUNIK
Centella Calming Daily Sun Water SPF 50+ PA++++
LILYEVE
Grow Turn Exosome Brush Ampoule
LILYEVE
Scalp: Turn Cica PDRN Brush Ampoule
MEDICUBE