Shipping and Returns
Shipping
Orders are processed within 24-48 business hours. Once shipped, your order will be delivered by Swiss Post within 2-3 business days with Standard Shipping or 1-2 business days with Priority Shipping. Please note, processing times may be slightly longer during busy periods, such as Christmas or Black Friday.
Holiday Shipping
To ensure timely delivery during the holiday season or sales events, we recommend placing orders early, as delivery times may extend due to high volumes.
Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information. You can follow your order via Swiss Post's website using the provided tracking number.
Free Shipping
Enjoy Free Shipping on all orders over CHF 50.
Returns
You may return products within 14 days of receiving your order. To be eligible for a return, products must be unused, unopened, undamaged, and in their original packaging. Return shipping costs are the customer's responsibility unless the product received is defective or incorrect. Please contact us at hello@niasha.ch before returning any products for further assistance.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us at hello@niasha.ch with your order number and photos of the damage for further assistance. We will arrange a replacement or refund.
Shipping Protection
NIASHA Ltd. is not responsible for lost or stolen packages after delivery. We highly recommend selecting the Package Protection option for CHF 1 (delivery against signature) at checkout to ensure your order is protected against theft or loss after delivery.
International Delivery
We currently only ship to Switzerland and Liechtenstein.
Warehouse Pickup
You can collect your order from our warehouse in Vevey, Vaud. Pick-up is available from Monday to Friday: 9:30 am – 4:30 pm. Once your order is ready for collection, you will receive a notification. Please bring your order confirmation and a valid ID for pickup.
ingredients
Hydro Cera-Nol Gel Toner Pads
Water/Aqua/Eau, Glacier Water, Butylene Glycol, 1,2-Hexanediol, Allantoin, Polyglyceryl-10 Laurate, Pentylene Glycol, Arginine, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Ethylhexylglycerin, Caprylyl Glycol, Disodium EDTA, Ammonium Acryloyldimethyltaurate/VP Copolymer, Maltodextrin, Hydrolyzed Gardenia Florida Extract, Hydrolyzed Hyaluronic Acid, Panthenol (1,000ppb), Ceramide NP (410ppb), 2,3-Butanediol, Hydrogenated Lecithin, Glyceryl Stearate, Sodium Hyaluronate, Cholesterol, Ceramide AS (10ppb), Ceramide AP (10ppb), Ceramide NS (10ppb), Hydroxypropyltrimonium Hyaluronate, Sodium Acetylated Hyaluronate, Hyaluronic Acid, Hydrolyzed Sodium Hyaluronate, Sodium Hyaluronate Crosspolymer, Potassium Hyaluronate, Ceramide EOP (0.001ppb)
7 Rice Ceramide Hydrating Barrier Serum
Oryza Sativa (Rice) Bran Water/Eau/Aqua, Dipropylene Glycol, Glycerin, Methylpropanediol, Water/Eau/Aqua, Butylene Glycol, Methyl Gluceth-10, Niacinamide, 1,2-Hexanediol, Panthenol, Hydroxyethyl Urea, Pentylene Glycol, Sodium Polyacrylate, Oryza Sativa (Rice) Extract, Caprylic/Capric Triglyceride, Carbomer, Hydrogenated Lecithin, Ethylhexylglycerin, Polyquaternium-51, Adenosine, Allantoin, Sodium Phytate, Xanthan Gum, Ceramide Np, Sodium Hyaluronate, Alpha-Arbutin, Angelica Keiskei Extract, Corchorus Olitorius Leaf Extract, Dioscorea Japonica Root Extract, Hibiscus Esculentus Fruit Extract, Nelumbo Nucifera Root Extract, Beta-Glucan, Tocopherol, Defatted Rice Bran Extract, Arbutin, Zinc Stearate, Defatted Rice Bran, Oryza Sativa (Rice) Bran, Hydrolyzed Rice Protein, Oryza Sativa (Rice) Seed Protein, Honey Extract, Hyaluronic Acid, Hydrolyzed Hyaluronic Acid
Beta Panthenol Repair Cream
Water/Aqua/Eau, Panthenol(50,000 ppm), Dipropylene Glycol, Propanediol, Methylpropanediol, Betaine, Octyldodecanol, 1,2-Hexanediol, Candida Bombicola/Glucose/Methyl Rapeseedate Ferment, Palmitic Acid, Hydroxyethyl Acrylate/Sodium Acryloyldimethyl Taurate Copolymer, Stearic Acid, Glycerin, Beta-Sitosterol(5,000 ppm), Vinyl Dimethicone, Squalane, Ammonium Acryloyldimethyitaurate/Vp Copolymer, Glyceryl Stearate, Jojoba Esters,
Cetyl Alcohol, Stearyl Alcohol, Polymethylsilsesquioxane, Phytosterdls, Helianthus Annuus Seed Wax, Sodium
Stearoyl Glutamate, Ethylhexylglycerin, Helianthus Annuus Seed Oil, Hydroxyethyicellulose, Xanthan Gum, Sorbitan Isostearate, Hydrogenated Lecithin, Dipotassium Glycyrrhizate, Cetearyl Olivate, Sorbitan Olivate, Adenosine, Musa Sapientum Fruit Extract, Citric Acid, Rose Extract, Sodium Phytate, Pyrus Communis Fruit Extract, Biosaccharide Gum-1, Polyglycerin-3, Prunus Domestica Fruit Extract, Cucumis Melo Fruit Extract, Carthamus Tinctorius Seed Oil, Butyrospermurm Parki Butter, Butylene Glycol, Hedera Helix Leaf/Stem Extract, Tocopherol, Disodium Phosphate, Sodium Phosphate, Acetyl Hexapeptide-8, Lactobacillus Ferment Lysate, Bifida Ferment Lysate, Lactococcus Ferment Lysate, Copper Tripeptide-1, Acetyl Tetrapeptide-2, Acetyl Tetrapeptide-3, Acetyl Tetrapeptide-5, Acetyl Tetrapeptide-9, Acetyl Octapeptide-3, Palmitoyl Tripeptide-1, Palmitoyl Tripeptide-5, Palmitoyl Pentapeptide-4, Nonapentide-1, Carnosine
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