Shipping and Returns
Shipping
Orders are processed within 24-48 business hours. Once shipped, your order will be delivered by Swiss Post within 2-3 business days with Standard Shipping or 1-2 business days with Priority Shipping. Please note, processing times may be slightly longer during busy periods, such as Christmas or Black Friday.
Holiday Shipping
To ensure timely delivery during the holiday season or sales events, we recommend placing orders early, as delivery times may extend due to high volumes.
Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information. You can follow your order via Swiss Post's website using the provided tracking number.
Free Shipping
Enjoy Free Shipping on all orders over CHF 50.
Returns
You may return products within 14 days of receiving your order. To be eligible for a return, products must be unused, unopened, undamaged, and in their original packaging. Return shipping costs are the customer's responsibility unless the product received is defective or incorrect. Please contact us at hello@niasha.ch before returning any products for further assistance.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us at hello@niasha.ch with your order number and photos of the damage for further assistance. We will arrange a replacement or refund.
Shipping Protection
NIASHA Ltd. is not responsible for lost or stolen packages after delivery. We highly recommend selecting the Package Protection option for CHF 1 (delivery against signature) at checkout to ensure your order is protected against theft or loss after delivery.
International Delivery
We currently only ship to Switzerland and Liechtenstein.
Warehouse Pickup
You can collect your order from our warehouse in Vevey, Vaud. Pick-up is available from Monday to Friday: 9:30 am – 4:30 pm. Once your order is ready for collection, you will receive a notification. Please bring your order confirmation and a valid ID for pickup.
how to use
ingredients
pair it with
- DDDaniela D. M.Verified BuyerReviewingMadagascar Centella AmpouleI recommend this productSkin Type Dry, CombinationSkin Concern Acne & Breakouts, Sensitivity, Damaged Skin Barrier, First Signs of Aging (30+), Fine Lines & Wrinkles, DehydrationAge Range 55 to 64Rated 5 out of 5 stars1 month agoRepairing and soothing
If nothing works anymore, that's the rescue. It soothes my irritated skin and applied directly to the pimples, they disappear quickly.
Translated from German - PPipaVerified BuyerReviewingMadagascar Centella AmpouleI recommend this productRated 5 out of 5 stars1 month agoGrear skin calming serum
Gentle and hydrating. Exactly what I wanted for the serum. Layers very well qith other skin care
- RTRüya T.Verified BuyerReviewingMadagascar Centella AmpouleI recommend this productSkin Type CombinationSkin Concern Blackheads, Enlarged Pores, Uneven Skin Texture, Sensitivity, Redness, Damaged Skin Barrier, Uneven Skin Tone, Dull ComplexionAge Range 35 to 44Rated 5 out of 5 stars5 months agoMy skin even felt the same
My skin even felt much calmer and more beautiful right after the first application!
Translated from German - MKMarco K.Verified BuyerReviewingMadagascar Centella AmpouleI recommend this productSkin Type DrySkin Concern Sensitivity, Redness, DrynessAge Range 25 to 34Rated 5 out of 5 stars7 months agoIt hydrates, calms redness, and
It hydrates, calms redness, and layers well with any routine and it worked really well as a calming step.
- CBClaudia B.Verified BuyerReviewingMadagascar Centella AmpouleI recommend this productSkin Type OilySkin Concern BlackheadsAge Range 45 to 54Rated 5 out of 5 stars9 months agoProduct uses 13 year olds
Product uses 13 year olds
Translated from German
KLAIRS
Freshly Juiced Vita C Vitamin Drop
KLAIRS
Gentle Black Deep Cleansing Oil
BY WISHTREND
Mandelic Acid Gentle Exfoliating Toner
SOME BY MI
AHA.BHA.PHA 30 Days Miracle Serum
VT COSMETICS
Reedle Shot 100
VT COSMETICS
Collagen Reedle Shot 100 2Step Hydrogel Mask
SKIN1004
Probio-Cica Intensive Ampoule
VT COSMETICS
PDRN Capsule Cream 100
VT COSMETICS
Collagen Reedle Shot 100
BEAUTY OF JOSEON
Apricot Blossom Peeling Gel
BY WISHTREND
Mandelic Acid Gentle Exfoliating Toner
VT COSMETICS
PDRN Reedle Shot Hair Ampoule
BEPLAIN
Mung Bean Cleansing Oil
COSRX
Advanced Snail Mucin Glass Glow Hydrogel Mask
BEPLAIN
Mung Bean Pore Clay Mask
CELIMAX
Noni Ampoule Calming + Radiance
VT COSMETICS
PDRN Essence 100
BIODANCE
Rejuvenating Caviar PDRN Real Deep Mask
SKIN1004
Centella Retinol 0.2 Boosting Shot Ampoule
SOME BY MI
Spirulina PDRN Relief Serum
BEAUTY OF JOSEON
Pore Firming Serum: Red Bean PDRN + Peptide
Dr. ALTHEA
345 Relief Serum
SKIN1004
Centella Azelaic Acid 10 Ampoule
ANUA
PDRN Hyaluronic Acid Hydrating Capsule Mist
BEAUTY OF JOSEON
Comfort Protection Mineral Body Sun Lotion SPF 40 PA++++
BEAUTY OF JOSEON
Hydra Shield Body Sun Lotion SPF 50+ PA++++
Dr. ALTHEA
Green Tea Fresh Sunscreen SPF 50 PA++++
IUNIK