Shipping and Returns
Shipping
Orders are processed within 24-48 business hours. Once shipped, your order will be delivered by Swiss Post within 2-3 business days with Standard Shipping or 1-2 business days with Priority Shipping. Please note, processing times may be slightly longer during busy periods, such as Christmas or Black Friday.
Holiday Shipping
To ensure timely delivery during the holiday season or sales events, we recommend placing orders early, as delivery times may extend due to high volumes.
Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information. You can follow your order via Swiss Post's website using the provided tracking number.
Free Shipping
Enjoy Free Shipping on all orders over CHF 50.
Returns
You may return products within 14 days of receiving your order. To be eligible for a return, products must be unused, unopened, undamaged, and in their original packaging. Return shipping costs are the customer's responsibility unless the product received is defective or incorrect. Please contact us at hello@niasha.ch before returning any products for further assistance.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us at hello@niasha.ch with your order number and photos of the damage for further assistance. We will arrange a replacement or refund.
Shipping Protection
NIASHA Ltd. is not responsible for lost or stolen packages after delivery. We highly recommend selecting the Package Protection option for CHF 1 (delivery against signature) at checkout to ensure your order is protected against theft or loss after delivery.
International Delivery
We currently only ship to Switzerland and Liechtenstein.
Warehouse Pickup
You can collect your order from our warehouse in Vevey, Vaud. Pick-up is available from Monday to Friday: 9:30 am – 4:30 pm. Once your order is ready for collection, you will receive a notification. Please bring your order confirmation and a valid ID for pickup.
ingredients
Aloe BHA Skin Toner
Aloe Barbadensis Leaf Water, Butylene Glycol, Glycerin, Dipropylene Glycol, Pentylene Glycol, 1,2-Hexanediol, Water/Eau/Aqua, C12-14 Pareth-12, Aloe Barbadensis Leaf Juice, Salicylic Acid, Sodium Hyaluronate, Cynanchum Atratum Extract, Polyglutamic Acid, Beta-Glucan, Portulaca Oleracea Extract, Aspalathus Linearis Extract, Althaea Rosea Root Extract, Aloe Barbadensis Leaf Extract, Arginine, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Xanthan Gum, Caprylyl Glycol, Citrus Paradisi (Grapefruit) Fruit Extract, Psidium Guajava Fruit Extract, Acorus Calamus Root Extract, Perilla Ocymoides Leaf Extract, Schisandra Chinensis Fruit Extract
Niacinamide 10% + TXA 4% Serum
Water/Eau/Aqua, Glycerin, Niacinamide, Tranexamic Acid, Butylene Glycol, Diethoxyethyl Succinate, 1,2-Hexanediol, Arbutin, Sodium Hyaluronate, Alpha-Arbutin, Coccinia Indica Fruit Extract, Eclipta Prostrata Extract, Macadamia Integrifolia Seed Oil, Olea Europaea (Olive) Fruit Oil, Simmondsia Chinensis (Jojoba) Seed Oil, Vitis Vinifera (Grape) Se Ed Oil, Theobroma Cacao (Cocoa) Extract, Hydrolyzed Hyaluronic Acid, Chamaecyparis Obtusa Leaf Extract, Prunus Persica (Peach) Flower Extract, Camellia Sinensis Seed Oil, Yeast Ferment Extract, Centella Asiatica Extract, Artemisia Princeps Leaf Extract, Candida Bombicola/Glucose, Methyl Rapeseedate Ferment, Hyaluronic Acid Pentylene Glycol, Betaine Salicylate, Sucrose Palmitate, Hydrogenated Lecithin, Gellan Gum, Sodium Phytate, Cellulose, Caprylic/Capric Triglyceride, Panthenol, Cyanocobalamin, Polyglutamic Acid, 3-O-Ethyl Ascorbic Acid, Ceramide NP, Dextrin, Asiaticoside, Madecassic Acid, Asiatic Acid, Dimethylsilanol Hyaluronate, Hydrolyzed Sodium Hyaluronate, Potassium Hyaluronate, Hydroxypropyltrimonium Hyaluronate, Sodium Hyaluronate Crosspolymer, Sodium Hyaluronate Dimethylsilanol, Sodium Acetylated Hyaluronate, Xanthan Gum
Poremizing Light Gel Cream
Water/Aqua/Eau, Propanediol, Aloe Barbadensis Leaf Extract, 1,2-Hexanediol, Niacinamide, Glycerin, Xylitol, Butylene Glycol, Centella Asiatica Extract, Carbomer, Tromethamine, Sodium Polyacryloyldimethyl Taurate, Biosaccharide Gum-1, Betaine, PVP, Sedum Sarmentosum Extract, Hydrogenated Polydecene, Ethylhexylglycerin, Adenosine, Hydroxyethylcellulose, Coccinia Indica Fruit Extract, Eclipta Prostrata Extract, Hydrolyzed Gardenia Florida Extract, Hydrolyzed Malt Extract, Disodium EDTA, Hydrolyzed Viola Tricolor Extract, Trideceth-10, Sea Water/Maris Aqua, Panthenol, Hyaluronic Acid, Hydrolyzed Hyaluronic Acid, Sodium Hyaluronate, Melia Azadirachta Flower Extract, Xylitylglucoside, Ocimum Sanctum Leaf Extract, Anhydroxylitol, Melia Azadirachta Leaf Extract, Oenothera Biennis (Evening Primrose) Flower Extract, Pueraria Lobata Root Extract, Pinus Palustris Leaf Extract, Ulmus Davidiana Root Extract, Curcuma Longa (Turmeric) Root Extract, Corallina Officinalis Extract, Castanea Crenata (Chestnut) Shell Extract, Hamamelis Virginiana (Witch Hazel) Leaf Water, Lavandula Angustifolia (Lavender) Flower Extract, Chamaecyparis Obtusa Water, Chenopodium Quinoa Seed Extract, Allantoin, Kaolin (CI 77004), Mineral Salts
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