Shipping and Returns
Shipping
Orders are processed within 24-48 business hours. Once shipped, your order will be delivered by Swiss Post within 2-3 business days with Standard Shipping or 1-2 business days with Priority Shipping. Please note, processing times may be slightly longer during busy periods, such as Christmas or Black Friday.
Holiday Shipping
To ensure timely delivery during the holiday season or sales events, we recommend placing orders early, as delivery times may extend due to high volumes.
Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information. You can follow your order via Swiss Post's website using the provided tracking number.
Free Shipping
Enjoy Free Shipping on all orders over CHF 50.
Returns
You may return products within 14 days of receiving your order. To be eligible for a return, products must be unused, unopened, undamaged, and in their original packaging. Return shipping costs are the customer's responsibility unless the product received is defective or incorrect. Please contact us at hello@niasha.ch before returning any products for further assistance.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us at hello@niasha.ch with your order number and photos of the damage for further assistance. We will arrange a replacement or refund.
Shipping Protection
NIASHA Ltd. is not responsible for lost or stolen packages after delivery. We highly recommend selecting the Package Protection option for CHF 1 (delivery against signature) at checkout to ensure your order is protected against theft or loss after delivery.
International Delivery
We currently only ship to Switzerland and Liechtenstein.
Warehouse Pickup
You can collect your order from our warehouse in Vevey, Vaud. Pick-up is available from Monday to Friday: 9:30 am – 4:30 pm. Once your order is ready for collection, you will receive a notification. Please bring your order confirmation and a valid ID for pickup.
ingredients
Wonder Releaf Centella Toner Unscented
Water/Aqua/Eau, Butylene Glycol, Pentylene Glycol, Dipropylene Glycol, 1,2-Hexanediol, Centella Asiatica Extract(6,000ppm), Sodium Hyaluronate, Panthenol, Madecassoside, Asiaticoside, Madecassic Acid, Asiatic Acid, Trehalose, Carbomer, Allantoin, Arginine, Ethylhexylglycerin, Disodium EDTA, Portulaca Oleracea Extract
Spirulina PDRN Relief Serum
Water/Aqua/Eau, Butylene Glycol, 1,2-Hexanediol, Glycereth-26, Niacinamide, Propanediol, Glycerin, Methylpropanediol, Caprylic/Capric Triglyceride, Hydrogenated Vegetable Oil, Sodium Polyacryloyldimethyl Taurate, Acrylates/C10-30 Alkyl Acrylate Crosspolymer, Tromethamine, Ethylhexylglycerin, Coptis Japonica Root Extract, Tetrahydroxypropyl Ethylenediamine, Adenosine, Disodium EDTA, Malachite Extract, Spirulina Platensis Extract, Sodium Hyaluronate, Gellan Gum, Trisodium Ethylenediamine Disuccinate, Agar, Melia Azadirachta Leaf Extract, Arginine, Melia Azadirachta Flower Extract, Coccinia Indica Fruit Extract, Xanthan Gum, Glycine, Solanum Melongena Fruit Extract, Eclipta Prostrata Extract, Ocimum Sanctum Leaf Extract, Amber Powder, Corallina Officinalis Extract, Curcuma Longa Root Extract, Moringa Oleifera Seed Oil, Simmondsia Chinensis Seed Oil, Sodium DNA, Glutamic Acid, Codium Tomentosum Extract, Undaria Pinnatifida Extract, Sodium Lactate, Carbomer, Polysorbate 20, Porphyra Yezoensis Extract, Laminaria Saccharina Extract, Laminaria Digitata Extract, Laminaria Japonica Extract, Enteromorpha Compressa Extract, Sargassum Fulvellum Extract, Sargassum Fusiforme Extract, Palmitoyl Tripeptide-5, Palmitoyl Pentapeptide-4
Oat-in Calming Gel Cream
Avena Sativa (Oat) Seed Water, Butylene Glycol, Glycerin, 2,3-Butanediol, 1,2-Hexanediol, Water/Eau/Aqua, Ammonium Acryloyldimethyltaurate/VP Copolymer, Squalane, Hydroxyacetophenone, Carbomer, Dipotassium Glycyrrhizate, Panthenol, Tromethamine, Ethylhexylglycerin, Inulin LauryI Carbamate, Sodium Surfactin, Beta-Glucan
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