Shipping and Returns
Shipping
Orders are processed within 24-48 business hours. Once shipped, your order will be delivered by Swiss Post within 2-3 business days with Standard Shipping or 1-2 business days with Priority Shipping. Please note, processing times may be slightly longer during busy periods, such as Christmas or Black Friday.
Holiday Shipping
To ensure timely delivery during the holiday season or sales events, we recommend placing orders early, as delivery times may extend due to high volumes.
Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information. You can follow your order via Swiss Post's website using the provided tracking number.
Free Shipping
Enjoy Free Shipping on all orders over CHF 50.
Returns
You may return products within 14 days of receiving your order. To be eligible for a return, products must be unused, unopened, undamaged, and in their original packaging. Return shipping costs are the customer's responsibility unless the product received is defective or incorrect. Please contact us at hello@niasha.ch before returning any products for further assistance.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us at hello@niasha.ch with your order number and photos of the damage for further assistance. We will arrange a replacement or refund.
Shipping Protection
NIASHA Ltd. is not responsible for lost or stolen packages after delivery. We highly recommend selecting the Package Protection option for CHF 1 (delivery against signature) at checkout to ensure your order is protected against theft or loss after delivery.
International Delivery
We currently only ship to Switzerland and Liechtenstein.
Warehouse Pickup
You can collect your order from our warehouse in Vevey, Vaud. Pick-up is available from Monday to Friday: 9:30 am – 4:30 pm. Once your order is ready for collection, you will receive a notification. Please bring your order confirmation and a valid ID for pickup.
how to use
ingredients
pair it with
- ZFZuzana F.Verified BuyerReviewingReal Ferment Micro EssenceI recommend this productSkin Type DrySkin Concern Sensitivity, DrynessAge Range 35 to 44Rated 5 out of 5 stars6 months agoI have been using the
I have been using the essence for more than 2 weeks now and love it! Right after shower or after washing my face i always develop a tension in my skin. This product gave me the hydration i needed as a first layer in my skin routine. I can definitely recommend it for anyone with dry/aging skin!
- LLVerified BuyerReviewingReal Ferment Micro EssenceI recommend this productRated 5 out of 5 stars6 months agoamazing!
I've been using this essence every morning and evening for about two weeks and absolutely love it! It's a watery formula with no scent that absorbs quickly, leaving a hydrating feeling on my skin and it layers very well under PDRN or retinol serums. The results: a smoother and softer over-all skin texture, helping with blemishes (even toning down hormonal acne) and it gives a beautiful glow - it's the closest my skin has ever looked to "glass skin", will buy it again!
- SStéphanieVerified BuyerReviewingReal Ferment Micro EssenceI recommend this productSkin Type CombinationSkin Concern SensitivityRated 5 out of 5 stars6 months agoGood product
I love using this essence. I usually put it right after my toner and before the serum. It hydrates well and leaves the skin feels fresh. I however felt like i needed to layer it (apply two times) to really feel the benefits of it. But it's a great essence that does the work it promises
- EBElsbeth B.Verified BuyerReviewingReal Ferment Micro EssenceI recommend this productRated 5 out of 5 stars4 years agoGood
I like it very much
- NBNathalie B.Verified BuyerReviewingReal Ferment Micro EssenceI recommend this productRated 5 out of 5 stars5 years agoLoved it !
I've been trying products from Neogen from sometime and am never disappointed. This essence was no different. My skin looks great !
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