Shipping and Returns
Shipping
Orders are processed within 24-48 business hours. Once shipped, your order will be delivered by Swiss Post within 2-3 business days with Standard Shipping or 1-2 business days with Priority Shipping. Please note, processing times may be slightly longer during busy periods, such as Christmas or Black Friday.
Holiday Shipping
To ensure timely delivery during the holiday season or sales events, we recommend placing orders early, as delivery times may extend due to high volumes.
Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information. You can follow your order via Swiss Post's website using the provided tracking number.
Free Shipping
Enjoy Free Shipping on all orders over CHF 50.
Returns
You may return products within 14 days of receiving your order. To be eligible for a return, products must be unused, unopened, undamaged, and in their original packaging. Return shipping costs are the customer's responsibility unless the product received is defective or incorrect. Please contact us at hello@niasha.ch before returning any products for further assistance.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us at hello@niasha.ch with your order number and photos of the damage for further assistance. We will arrange a replacement or refund.
Shipping Protection
NIASHA Ltd. is not responsible for lost or stolen packages after delivery. We highly recommend selecting the Package Protection option for CHF 1 (delivery against signature) at checkout to ensure your order is protected against theft or loss after delivery.
International Delivery
We currently only ship to Switzerland and Liechtenstein.
Warehouse Pickup
You can collect your order from our warehouse in Vevey, Vaud. Pick-up is available from Monday to Friday: 9:30 am – 4:30 pm. Once your order is ready for collection, you will receive a notification. Please bring your order confirmation and a valid ID for pickup.
how to use
ingredients
pair it with
- PPipaVerified BuyerReviewingMadagascar Centella Toning TonerI recommend this productRated 5 out of 5 stars1 month agoVery good toner
I pair this toner with the serum from the same line as it has done amazing things for my pores (more refined/ less oily). I love how hydrating it is. 100% recommend!
- MHMara H.Verified BuyerReviewingMadagascar Centella Toning TonerI recommend this productRated 4 out of 5 stars3 months agoVery gentle Toner. Feels good
Very gentle Toner. Feels good ok the skin.
- ARAnne R.Verified BuyerReviewingMadagascar Centella Toning TonerI recommend this productSkin Type CombinationSkin Concern DehydrationAge Range 55 to 64Rated 4 out of 5 stars6 months agogood toner to wake up the
good toner to wake up the skin in the morning
Translated from French - FRFatime R.Verified BuyerReviewingMadagascar Centella Toning TonerI recommend this productSkin Type NormalSkin Concern BlackheadsAge Range 25 to 34Rated 5 out of 5 stars10 months agoSuper
Super
- SSSenay S.Verified BuyerReviewingMadagascar Centella Toning TonerI recommend this productSkin Type NormalSkin Concern Blackheads, Enlarged Pores, Redness, Uneven Skin ToneAge Range 35 to 44Rated 5 out of 5 stars1 year agoOne of the best Toner
I am in love with this product. I have used many other product which were good too but this one makes a huge difference. After use my skin looks so healthy and feels so smooth. It hydrates my skin also because my skin feels not dry. I have decided that the products of SKIN1004 is made for me :)
About the package i can say i am always amazed.
KLAIRS
Freshly Juiced Vita C Vitamin Drop
KLAIRS
Gentle Black Deep Cleansing Oil
BY WISHTREND
Mandelic Acid Gentle Exfoliating Toner
SOME BY MI
AHA.BHA.PHA 30 Days Miracle Serum
VT COSMETICS
Reedle Shot 100
VT COSMETICS
Collagen Reedle Shot 100 2Step Hydrogel Mask
SKIN1004
Probio-Cica Intensive Ampoule
VT COSMETICS
PDRN Capsule Cream 100
VT COSMETICS
Collagen Reedle Shot 100
BEAUTY OF JOSEON
Apricot Blossom Peeling Gel
BY WISHTREND
Mandelic Acid Gentle Exfoliating Toner
VT COSMETICS
PDRN Reedle Shot Hair Ampoule
BEPLAIN
Mung Bean Cleansing Oil
COSRX
Advanced Snail Mucin Glass Glow Hydrogel Mask
BEPLAIN
Mung Bean Pore Clay Mask
CELIMAX
Noni Ampoule Calming + Radiance
VT COSMETICS
PDRN Essence 100
BIODANCE
Rejuvenating Caviar PDRN Real Deep Mask
SKIN1004
Centella Retinol 0.2 Boosting Shot Ampoule
SOME BY MI
Spirulina PDRN Relief Serum
BEAUTY OF JOSEON
Pore Firming Serum: Red Bean PDRN + Peptide
Dr. ALTHEA
345 Relief Serum
SKIN1004
Centella Azelaic Acid 10 Ampoule
ANUA
PDRN Hyaluronic Acid Hydrating Capsule Mist
BEAUTY OF JOSEON
Comfort Protection Mineral Body Sun Lotion SPF 40 PA++++
BEAUTY OF JOSEON
Hydra Shield Body Sun Lotion SPF 50+ PA++++
Dr. ALTHEA
Green Tea Fresh Sunscreen SPF 50 PA++++
IUNIK