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Shipping
Orders are processed within 24-48 business hours. Once shipped, your order will be delivered by Swiss Post within 2-3 business days with Standard Shipping or 1-2 business days with Priority Shipping. Please note, processing times may be slightly longer during busy periods, such as Christmas or Black Friday.
Holiday Shipping
To ensure timely delivery during the holiday season or sales events, we recommend placing orders early, as delivery times may extend due to high volumes.
Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information. You can follow your order via Swiss Post's website using the provided tracking number.
Free Shipping
Enjoy Free Shipping on all orders over CHF 50.
Returns
You may return products within 14 days of receiving your order. To be eligible for a return, products must be unused, unopened, undamaged, and in their original packaging. Return shipping costs are the customer's responsibility unless the product received is defective or incorrect. Please contact us at hello@niasha.ch before returning any products for further assistance.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us at hello@niasha.ch with your order number and photos of the damage for further assistance. We will arrange a replacement or refund.
Shipping Protection
NIASHA Ltd. is not responsible for lost or stolen packages after delivery. We highly recommend selecting the Package Protection option for CHF 1 (delivery against signature) at checkout to ensure your order is protected against theft or loss after delivery.
International Delivery
We currently only ship to Switzerland and Liechtenstein.
Warehouse Pickup
You can collect your order from our warehouse in Vevey, Vaud. Pick-up is available from Monday to Friday: 9:30 am – 4:30 pm. Once your order is ready for collection, you will receive a notification. Please bring your order confirmation and a valid ID for pickup.
how to use
1. After cleansing, dispense a small amount of the toner onto a cotton pad.
2. Gently wipe the cotton pad over your face, using upward and outward motions. Avoid the delicate areas around your eyes and mouth.
*If you use this exfoliating product during the daytime, always finish your skincare routine with sunscreen application. This is crucial to protect your newly exposed skin from UV damage and to minimize the risk of sensitivity or irritation.
**Begin by applying the product every 2-3 days. Monitor your skin’s reaction and adjust the frequency as needed.
ingredients
Water/Eau/Aqua, Butylene Glycol, Dipropylene Glycol, Glycerin, Niacinamide, Melaleuca Alternifolia (Tea Tree) Leaf Water, Benzyl Glycol, Polyglyceryl-4 Caprate, Sodium Citrate, Hydroxyethyl Urea, Xylitol, Allantoin, Ethylhexylglycerin, 1,2-Hexanediol, Citric Acid, Fructan, Carica Papaya (Papaya) Fruit Extract, Adenosine, Mentha Piperita [Peppermint] Oil, Lens Esculenta (Lentil] Seed Extract, Raspberry Ketone, Sodium Hyaluronate, Salicylic Acid, Lactobionic Acid, Pentylene Glycol, Hamamelis Virginiana (Witch Hazel) Extract, Nelumbo Nucifera Flower Extract, Swiftlet Nest Extract, Caprylyl Glycol, Phenoxyethanol, Ethyl Hexanediol
pair it with
Overall rating: 4.5 / 5 from 12 reviews.
Review topics: [].
"super"
— chiara v. (5/5)
"Très bon exfoliant pour les peaux sensibles, toutefois le faire une fois par semaine."
— Chrystel (4/5)
"I ve always had acne and breakouts and since i’ve started using this line of products my skin has gotten so much better, and i think the one that makes the most difference is the toner, love it"
— Teresa F. (5/5)
"Fresh feeling, effective skin smoothing and respecting the skin. I love this toner for my morning routin"
— Noemi B. (5/5)
"One of my favourite products and part of my skin routine"
— Schabnam A. (5/5)
"my scars are fading away"
— Sureha S. (5/5)
"It's a very good toner and because of the tee trea very refreshing.It works well for my dry skin."
— Cheyenne R. (4/5)
"the toner is mild and works really well with the serum together"
— Laura E. (5/5)
"its fine but tooo oily for me"
— Laura E. (3/5)
"J'ai commandé le nettoyant visage Bye Bye Blackhead, le toner et le sérum. Cela fait 10 jours que j'utilise cette routine et je vois de grands changements sur ma peau qui est beaucoup plus lumineuse et belle qu'avant. Je recommande vivement ces soins!"
— Fanny D. (5/5)
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