Shipping and Returns
Shipping
Orders are processed within 24-48 business hours. Once shipped, your order will be delivered by Swiss Post within 2-3 business days with Standard Shipping or 1-2 business days with Priority Shipping. Please note, processing times may be slightly longer during busy periods, such as Christmas or Black Friday.
Holiday Shipping
To ensure timely delivery during the holiday season or sales events, we recommend placing orders early, as delivery times may extend due to high volumes.
Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information. You can follow your order via Swiss Post's website using the provided tracking number.
Free Shipping
Enjoy Free Shipping on all orders over CHF 50.
Returns
You may return products within 14 days of receiving your order. To be eligible for a return, products must be unused, unopened, undamaged, and in their original packaging. Return shipping costs are the customer's responsibility unless the product received is defective or incorrect. Please contact us at hello@niasha.ch before returning any products for further assistance.
Damaged or Defective Products
If you receive a damaged or defective product, please contact us at hello@niasha.ch with your order number and photos of the damage for further assistance. We will arrange a replacement or refund.
Shipping Protection
NIASHA Ltd. is not responsible for lost or stolen packages after delivery. We highly recommend selecting the Package Protection option for CHF 1 (delivery against signature) at checkout to ensure your order is protected against theft or loss after delivery.
International Delivery
We currently only ship to Switzerland and Liechtenstein.
Warehouse Pickup
You can collect your order from our warehouse in Vevey, Vaud. Pick-up is available from Monday to Friday: 9:30 am – 4:30 pm. Once your order is ready for collection, you will receive a notification. Please bring your order confirmation and a valid ID for pickup.
how to use
ingredients
pair it with
- ASAgnieszka S.Verified BuyerReviewingCellmazing Collagen Firming CreamI recommend this productSkin Type CombinationSkin Concern Enlarged Pores, DehydrationAge Range 35 to 44Rated 5 out of 5 stars4 months agoGreat product
Great product
Translated from German - NNathalieVerified BuyerReviewingCellmazing Collagen Firming CreamRated 3 out of 5 stars7 months agoNot for my skin
This cream has been bothering me for a long time. It seemed ideal for my mature skin problems, wrinkles, firmness etc. But as soon as I started applying it, small pimples appeared on my skin. I took my time before posting my review because I wanted to check if it was really because of the cream. I stopped using it, put on my usual cream again, the pimples disappeared. I continued like that for a few days and then put on the Torriden cream again and the pimples came back. So it is this cream that does not suit me. I don't think the problem is texture because my usual morning cream is also thick. I think it's more like a component that I don't support. But it can be a good cream for other people. Too bad for me.
Translated from French - PPippaReviewingCellmazing Collagen Firming CreamSkin Type Normal, CombinationSkin Concern Enlarged Pores, DehydrationAge Range 25 to 34Rated 3 out of 5 stars7 months agoNot great for combination skin
I had high expectations for this cream, but it didn’t work well for my skin. Even though it’s marketed as non-comedogenic, I started noticing small whiteheads after using it for a short time, especially in areas where I’m more prone to congestion.
The texture feels rich and hydrating at first, but it seems to form a bit of a film on the skin rather than fully absorbing. Because of that, it didn’t layer well with sunscreen.
I think this could work for very dry skin or as a night cream if you don’t layer many products, but if you’re prone to whiteheads or need something that plays well with SPF, this one might not be the best match.
- KKarineReviewingCellmazing Collagen Firming CreamI recommend this productRated 5 out of 5 stars8 months agoPerfect cream!
Good cream, fragrance-free and well hydrating and nourishing for my dry and dehydrated skin
Translated from French - CDCecile D.Verified BuyerReviewingCellmazing Collagen Firming CreamI recommend this productSkin Concern DehydrationAge Range 55 to 64Rated 5 out of 5 stars10 months agoFabulous for mature skin
I love this cream and have finally found a moisturizer for my new skin texture now that I have reached menopause.
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